Privacy Policy

Privacy Policy

Effective Date: 25-08-2026

Welcome to Bilcona Classifieds. We respect your privacy and are committed to protecting your personal data in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 of India.

1. Information We Collect

When you use our services, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, physical address, and payment details (when purchasing memberships or ads).
  • Listing Information: Details provided in classified ads, including images and location data.
  • Technical Information: IP address, browser type, device information, and cookies for improving user experience.

2. How We Use Your Information

We use your data strictly to:

  • Provide and manage your user account, wallet, and listings.
  • Process payments for memberships and features securely in INR.
  • Communicate with you regarding account updates, security alerts, and customer support.
  • Prevent fraudulent activities and maintain platform security.

3. Data Sharing & Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party payment gateways (e.g., Razorpay) or SMS gateways strictly for fulfilling services.
  • Legal Compliance: When required by Indian law enforcement agencies, courts, or regulatory bodies under the IT Act, 2000.
  • Public Listings: Information you voluntarily include in your classified ads is visible to the public.

4. Data Security

We implement industry-standard encryption, SSL, and database security measures to protect your data from unauthorized access or alteration.

5. Grievance Officer

In accordance with the Information Technology Act, 2000, if you have any discrepancies or grievances regarding your data, please contact our Grievance Officer at:
Email: support@bilcona.com
Address: AV Infocom (Amroha-UP, India)